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Legal

Privacy Policy

Effective June 7, 2026 Applies to hbi-studio.com & in-studio services

HBI Studio is a private, by-appointment hair extension studio in Austin, Texas. We keep the personal information you share with us minimal, secure, and used only to serve you well. This policy explains what we collect and why.

01 Information We Collect

We only collect what we need to book your appointment, match your hair, and stay in touch about your service.

You provide directly

  • Contact details — name, phone number, and email address when you call, text, or submit our contact form.
  • Appointment details — your hair goals, preferences, and any notes you share during a consultation.
  • Photos — before/after or reference images you choose to send us for color matching.

Collected automatically

  • Basic site analytics — pages visited and general device/browser data, used only to improve the site.
  • Cookies — small files that help the site function and remember your preferences.

02 How We Use It

  • To schedule, confirm, and follow up on your appointments.
  • To match hair color and texture, and plan your service.
  • To respond to your questions by phone, text, or email.
  • To send appointment reminders and — only if you opt in — occasional studio updates.
  • To maintain and improve our website and services.
Our promise

We never sell, rent, or trade your personal information. Ever.

03 Photos & Your Image

With your explicit permission, we may share before/after photos of your hair on our website or social media to showcase our work. We will always ask first, and you can decline or withdraw consent at any time — just let us know and we will remove them from future use.

04 Sharing & Third Parties

We share your information only with trusted services that help us operate, and only as needed:

  • Booking & messaging tools that manage appointments and reminders.
  • Payment processors that securely handle transactions — we never store your full card details.
  • Legal authorities, only when required by law.

05 Data Security & Retention

We use reasonable safeguards to protect your information and keep it only as long as needed to serve you and meet legal obligations. No method of transmission is ever 100% secure, but we treat your details with the same care we bring to your hair.

06 Your Rights

You may ask us to access, correct, or delete the personal information we hold about you, and you can opt out of marketing messages at any time. To make a request, simply email us or call the studio.

07 Contact Us

Questions about this policy or your information? Reach out anytime:

  • Email — [email protected]
  • Phone — (737) 288-5377
  • Studio — 13740 N Hwy 183, Building H, Office 8, Austin, TX 78750

We may update this policy from time to time. The effective date above reflects the latest revision.

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HBI Studio

Luxury hair extensions in Austin, Texas. Invisible Bonds, color-matched, and uncompromising. By appointment only.

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